It's very hard as a female to find a trusted mechanic. I already knew what the problem was but I wanted to see what they would tell me. And the sweet surprise is that they didn't take advantage & charged a reasonable price. They were also able to provide a tow truck & had it ready that afternoon. I'm very pleased with professionalism & the next time I have a problem I will bring my car here.
My transmission took a dump a few weeks ago. I knew it was going to be expensive, but I needed to get it fixed. Unfortunately, it was on a weekend so I had to wait until Monday. I had my car towed in first thing on Monday morning. Mike was professional and approachable. He gave me a likely roadmap for how the process would proceed. They had to rebuild my transmission. The work was completed by Friday and the repair cost was at the bottom end of his ballpark estimate. I can back two weeks later for inspection and my car was operating within normal parameters. They will definitely have my business if I need another transmission.
Customer Service was perfect. I was very well informed of what was going to be done, how long it was going to take and how much it would cost. I left knowing that the job was going to get done and get done right.